1SQFT (“Company”/ “We”/ “Our”/ “Us”) is always committed to helping our customers have a simple and easy to use interface. This Cancellation and Refund policy (“Cancellation & Refund Policy”) shall apply to all persons using or accessing (“Users”, “You” or “Your”) any or all of our products, services, features, or content offered on the internet website www.1sqft.io (“Website”) and/or our mobile application “1SQFT” (“App”). This Cancellation & Refund Policy does not require any physical, electronic, or digital signature and is a legally binding document between the User and Us.
All transactions in our App and Website are divided into two, transactions between 1SQFT and its Customers (Buying / Selling / Encashing) and between Customer to Customer (Auctions / Bids / Buying / Selling) that is carried out in the Marketplace.
All transactions between 1SQFT and its customer can be cancelled at anytime and refund will be initiated based on the real time taken for the transaction to be completed.
All transaction between Customers including Auctions, Bids, Buying and Selling is conducted in the Marketplace and is carried out at their sole discretion. 1SQFT is not involved in this process as it is a Free Marketplace where customers can determine their own prices. The Company only provides the platform that Customers can use to carry out these transactions. Hence Cancellation and Refunds can only be initiated between customers after mutual agreement. The Company does not assume any role or responsibility in this process.
All transactions in our App and Website are divided into two: transactions between 1SQFT and its Customers (Buying / Selling / Encashing) and between Customer to Customer (Auctions / Bids / Buying / Selling) that is carried out in the Free Marketplace.
All refunds to Customers from 1SQFT will be initiated at once and will be carried out within 3 to 5 working day after the transaction is completed.
All refunds claimed on transactions including Buying & Selling, between Customers is done after mutual agreement between these customers and the Company does not play a part in the refund process except by providing the platform for the customers to transact. This is done because the Marketplace is a free market and is not controlled by the Company.
All transactions in our App and Website are divided into two: transactions between 1SQFT and its Customers (Buying / Selling / Encashing) and between Customer to Customer (Auctions / Bids / Buying / Selling) that is carried out in the Free Marketplace.
Customers can return or ‘encash’ the 1SQFT tokens that they have purchased from the Company at anytime and the refund will be initiated at once and will be carried out based on the real time taken for the transaction to be completed.
All returns claimed on transactions including Buying & Selling, between Customers is done after mutual agreement between these customers and the Company does not play a part in the return and refund process except by providing the platform for the customers to transact. This is done because the Marketplace is a free market and is not controlled by the Company.